Privacy Policy

Sweepsters Cleaning LLC is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our cleaning services and website.

1. Information We Collect:

   • Personal Information: When you book our services or interact with our website, we may collect personal information such as your name, email address, phone number, and home or business address.

   • Financial Information: If you make payments for our services, we may collect financial information such as credit or debit card numbers, bank account details, and billing address.

   • Transactional Information: We may collect information about the services you purchase, appointment dates, and payment history.

   • Communications: We may collect information from your communications with us, including emails, phone calls, or messages sent through our website or social media platforms.

2. How We Use Your Information:

   • Service Provision: We use your personal information to provide cleaning services, process payments, and communicate with you regarding your bookings and inquiries.

   • Customer Support: Your information helps us respond to your customer service requests and support needs effectively.

   • Marketing: With your consent, we may use your contact information to send you promotional emails about our services, special offers, or newsletters. You can opt-out of marketing communications at any time.

   • Improvement: We may use your information to analyze trends, track user interactions, and improve the quality of our services and website.

   • Legal Compliance: We may use and disclose your information as required by law or in response to legal processes.

3. Information Sharing:

   • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT service providers, or marketing agencies.

   • Legal Obligations: We may disclose your information to comply with legal obligations, enforce our policies, or respond to lawful requests from public authorities.

   • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

   • Consent: We will obtain your consent before sharing your information with third parties for purposes other than those described in this Privacy Policy.

4. Data Security:
   We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention:
   We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights:

   • Access and Correction: You have the right to access and update your personal information. If you believe that any information we hold about you is inaccurate or incomplete, please contact us to correct it.

   • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

   • Withdrawal of Consent: If you have previously provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.

7. Children's Privacy:
   Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.

8. Updates to This Privacy Policy:
   We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of the policy.

9. Contact Us:
   If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at admin@sweepsterscleaningllc.com.

 

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Last Updated: 5/20/2024